Solutions Architect (Functional)

DRIVING ADOPTION, SYSTEM RESILIENCE, AND TECHNICAL ALIGNMENT FROM DISCOVERY TO DELIVERY
DRIVING ADOPTION, SYSTEM RESILIENCE, AND TECHNICAL ALIGNMENT FROM DISCOVERY TO DELIVERY

What I Do

Stability doesn’t just happen—it’s architected. I help organizations bridge the gap between business requirements and technical execution. By specializing in technical discovery and system interoperability, I design the frameworks that ensure products are successfully integrated, adopted, and scaled across complex operator networks.

Typical Challenges I Solve:

  • Technical Discovery Gaps: High-stakes implementations stalled by unmapped system dependencies.
  • Operational Friction: Solutions that work in isolation but fail to align with the customer's existing tech stack.
  • Adoption Barriers: Complex systems that overwhelm the end-user (Independent Operators) due to lack of functional clarity.
  • System Vulnerabilities: Lack of "Critical Path" planning for proprietary or legacy environments.

Core Services

Solution Architecture & Design

  • Technical discovery and "As-Is/To-Be" system mapping.
  • Interoperability strategy for ERP, CRM, and HCM ecosystems.
  • Architecting resilient workflows for independent operator networks.

Technical Strategy & Enablement

  • Bridging the communication gap between Engineering and Executive stakeholders.
  • Developing technical "Proof of Value" and ROI models.
  • Creation of architectural artifacts: Logic flows, dependency maps, and risk assessments.

Operational Governance & Alignment

  • Cross-functional workshops to align Technical, Sales, and Product teams./li>
  • Data stewardship models to ensure a "Single Source of Truth."
  • Defining KPIs for system health and user adoption.

Approach & Differentiators

  • Architectural: Focused on structural integrity and systemic resilience.
  • Customer-centric: Solving for the "Store Operator" to ensure real-world adoption.
  • Evidence-Driven: Leveraging 15+ years of data governance and technical analysis.
  • Experienced: Deep fluency in ERP/CRM/HCM stabilization and large-scale proprietary environments.

Representative Portfolio Work

My portfolio highlights technical architecture artifacts developed for complex enterprise stabilization and system rollout initiatives:

  • Operational Dependency Frameworks for risk mitigation.
  • Business Impact Assessments (BIA) for strategic prioritization.
  • Integration Flow & Logic Diagrams for cross-system transparency.
  • Future-State Architecture for scalable operator networks.

SOLUTIONS ARCHITECTURE PORTFOLIO

Credentials & Tools

  • Architecture & Strategy: Solution Design, Technical Discovery, Data Governance, Adoption Dashboards.
  • Agile & Professional: PMP, CSPO, A-CSM, ICP-ACC, ICP-ENT, ICP-CAT, ICP-ATF.
  • Systems & Technical Fluency: Salesforce, SAP, NetSuite, ERP/CRM/HCM Architecture, Cloud Platforms.

Ready to Architect Scalable Solutions?
 Align your technical strategy with operational reality and drive measurable results.

Schedule A Call