Shayn De Mur
Implementation Recovery Consultant
When Implementation Success Determines Business Survival
Enterprise system transformations can accelerate growth or destroy operations. A failed ERP rollout can cripple operations. A botched CRM implementation can fragment customer data. A delayed cloud migration can cost millions in lost productivity. Most companies discover critical gaps only after go-live—when systems break under real-world pressure.
The Hidden Threats to Your Business:
- Implementation gaps that emerge under operational load
- Integration failures that fragment business processes
- Performance issues that impact productivity and user adoption
- Data inconsistencies that compromise business intelligence
- rocess breakdowns that disrupt critical workflows
- Vendor accountability gaps that leave problems unresolved
- Timeline extensions from unforeseen system complications
- Budget overruns from emergency stabilization efforts
Core Service Offerings
I provide expert consulting services to help enterprise companies navigate the complex post-implementation landscape of ERP rollouts, CRM projects, cloud migrations, and broader digital transformations with specialized focus on system stabilization and operational recovery. My approach goes beyond typical project management to address the often-overlooked implementation gaps that derail enterprise systems: integration architecture failures, inadequate user adoption strategies, performance optimization gaps, and the process breakdowns that turn system launches into operational disasters. My services are designed to proactively identify, assess, and remediate these implementation failures before they trigger costly operational disruptions or complete system abandonment, ensuring your technology investment delivers business value while maintaining operational stability.
Business Systems Analysis Timeline: 2-4 weeks
Comprehensive evaluation of your enterprise systems to identify operational gaps, process inefficiencies, and integration failures. Deep-dive analysis includes stakeholder interviews, workflow mapping, data flow assessment, and detailed system performance review.
Deliverables:
- Implementation gap register with impact and remediation analysis
- Executive dashboard for ongoing system monitoring
- Process optimization strategy roadmap with priorities
- Recommendations for immediate performance improvements
- Integration architecture assessment and repair plan
- User adoption framework evaluation and enhancement strategy
Implementation Recovery Timeline: 4-8 weeks
When implementations fail to deliver expected results or trigger operational disruptions, immediate intervention restores business functionality. I conduct forensic analysis of implementation failures, identify root causes, and develop systematic recovery plans.
Services Include:
- System performance evaluation and optimization assessment
- Integration architecture review and repair recommendations
- User adoption analysis and improvement strategy design
- Process workflow optimization and efficiency enhancement
- Vendor accountability assessment and relationship management
- Implementation recovery timeline and requirement analysis
Business Continuity Planning Timeline: 1-3 weeks
Proactive risk assessment and contingency planning to ensure your enterprise systems support uninterrupted business operations. I evaluate system dependencies, identify failure points, and create comprehensive continuity strategies.
Emergency Response:
- System dependency mapping and risk assessment
- Immediate performance assessment and stabilization
- Integration failure containment and repair planning
- Detailed operational recovery roadmap with business continuity metrics
- Emergency process workflow redesign and user communication plan
My Approach: Forensic-First Recovery
With 15+ years stabilizing complex enterprise implementations across healthcare, manufacturing, automotive, and financial services, I understand what separates successful transformations from operational disasters. I don’t just manage technology projects—I investigate the implementation failures that destroy business value and create solutions that restore operational stability.
Why Companies Trust My Implementation Recovery Leadership:
- Executive Communication Clear, business-focused privacy risk reporting that translates regulatory requirements into operational impact and remediation strategies
- Forensic-First Methodology: Thorough investigation of implementation gaps before designing solutions—addressing root causes, not just symptoms
- Cross-Platform Expertise: Deep understanding of implementation challenges across ERP, CRM, cloud, and transformation platforms
- Systematic Assessment: Comprehensive evaluation and methodical stabilization of underperforming implementations
- Proven Recovery Results: Track record of restoring failed implementations and ensuring operational stability across regulated industries .
Industry Certifications & Expertise
Project & Risk Management
• PMP (Project Management Professional)
• Lean Six Sigma Green Belt
Enterprise Systems & Compliance
•SAP Technology Consultant Professional Certificate
• Certified Salesforce Business Analyst
• ERP Systems Integration (SAP, NetSuite, Salesforce)
Enterprise Agile & Transformation
• ICP-ACC (Agile Coaching Certification)
• ICP-ENT (Enterprise Agile Coaching)
• ICP-CAT (Coaching Agile Transformations)
• Advanced Certified Scrum Master (A-CSM)
• ICP-ATF (Agile Team Facilitation)
Systems Stabilization & Recovery
• Implementation Recovery Specialist
• Business Continuity Planning Expert
• Cross-Platform Integration Analysis
• Post-Implementation Performance Optimization