Professional Profile

Enterprise Solutions Architect.
Called in when it’s already on fire.

I’m an Enterprise Solutions Architect who gets brought in during hypercare — the stretch where something’s actively breaking and there’s no time for a phased rollout. My rhythm is simple: diagnose it fast, fix what’s actually broken, stabilize it so it holds. Whether it’s a growth breakpoint, a go-live that’s not holding, or operations buckling under load, I bring systems thinking that moves fast without creating organizational debt.
My experience spans retail, automotive, hospitality, and regulated industries. What makes that range possible isn’t versatility for its own sake — it’s a consistent rhythm: diagnose the actual break, fix it, confirm it holds, move on.
I’m most useful at the moments where things are actively breaking and there’s no time for a drawn-out methodology. A process buckling under load. A go-live that isn’t stabilizing on its own. A handoff that’s failing across departments simultaneously.
What stays constant: find what’s actually broken, not what’s easiest to point at. Fix it. Confirm it holds under real conditions. No lingering methodology, no fixed clock — just the fix, done right, under pressure.

The Toolkit

Process Architecture & Integration: Multi-Cloud Platforms · Salesforce Integration Architecture · CRM/ERP/HCM (Salesforce, SAP, NetSuite, UKG) · AI Governance · Process Mapping Tools · PowerBI/Tableau
Systems Design: Decision Rights Frameworks · Operating Rhythm Engineering · Accountability Protocol Design · KPI Mapping Per Role · Workflow Governance · Handoff Protocols
Governance & Oversight: Process Observation · Drift Detection · Scale Safe Auditing · Compliance Readiness
Execution & Delivery: PMP · Agile/Scrum · Lean Six Sigma — scoping, risk mitigation, stakeholder alignment
Compliance: HIPAA · GDPR · CCPA · Data Governance in Regulated Environments
Data & Analytics: KPI Framework Design · SQL · PowerBI/Tableau · Event-Driven Pipelines

Certifications: IBM AI Product Manager · CSPO · Salesforce Certified Business Analyst · PMP · A-CSM · SAP Technology Consultant · ISC2 CC · Lean Six Sigma Green Belt · ICP-CAT / ICP-ENT